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TERMS AND CONDITIONS
Reservations
Provisional bookings may be made by telephone but must be confirmed in writing within Ten working (10) days following the date of the telephone booking and will be allocated on a ‘first come first served’ basis
Any booking reservation must be made Three (3) weeks (15 working days) before the training date.
If the written confirmation is not received within such time, MAP2U SDN BHD reserves the right to withdraw the provisional booking.

Fee and Payment
Upon completion of registration, it is confirmation that you have accepted terms and conditions and the contract is now formed between you and the MAP2U SDN BHD. You will receive an email with joining instructions to confirm your booking.
Payment must be received in advance of the course. Our payments terms are Ten (10) working days from the date of invoice or prior to course date, whichever is sooner.
If you have any doubt as to whether the course is going ahead or whether your booking and payment have been received by the MAP2U SDN BHD in full, contact us at training@map2u.com.my or +606 8500678

Attendance at the course
Full payment must be received prior to the course taking place. You will not be admitted to the course unless full payment has been received by the MAP2U SDN BHD
Cancellations
All cancellations must be received in writing to training@map2u.com.my. Cancellations received 7 days (5 working days) or more prior to the start of the course will receive a full refund. No refunds will be given if you withdraw, for whatever reason, within 1 weeks of the start of the course, a substitute delegate will be accepted.
Course transfers
There is no charge for transferring your booking to the same course on an alternative date provided you notify MAP2U SDN BHD in writing 1 days (5 working days) or more prior to the start of the course and we have availability on the requested date. No refund will be made in the event of a transfer. Only one transfer can be made.
In the case that MAP2U SDN BHD are not given 7 days’ notice and we can facilitate the transfer request based on course numbers, at the MAP2U’s discretion, we can transfer you to a future course date (subject to availability). There will be a RM30 administrative fee charged.
Non-attendance at a course
We cannot give refunds for delegates who fail to attend for whatever reason.
Cancellation of a course by MAP2U SDN BHD
The MAP2U reserves the right to alter published programmes, trainers, speakers, fees or venues without prior notice and without liability. The MAP2U also reserves the right to cancel a course at any time without liability to delegates for expenses incurred.
All of our training courses are extremely practical and hands-on. We base our courses on case studies and group interaction; if we do not receive adequate numbers to ensure the training course is practical and effective for each delegate, we retain the right to cancel the course.
In such circumstances delegates will be offered an alternative date or a full refund.
Liability 
The MAP2U reserves the right to cancel, suspend or vary the operation of our obligations to you if events occur which are in the nature of force majeure including (but without prejudice to the generality of the foregoing) fire, flood, storms, plant breakdowns, strikes, lock outs, riot, hostilities, non-availability of material or suppliers or any event outside of MAP2U’s control; and we shall not be held liable for any breach of contract or tort resulting from such an event.
Customize Training
MAP2U SDN BHD can design the ARCGIS Software training base on client need and requirement. Minimum 5 participants to form a class. 
MAP2U SDN BHD also provides Imagery, and Microsoft software training base on client required. Minimum 5 participants to form a class.
Customize training must be informed 1 month earlier with the total number of participants and 50% of deposit was requested.
Deposit of customize training will be refund if the cancelation was inform 2 weeks early from Client. 


*Additional Terms and Condition may be apply 
*Date and Time are subject to change